• Preparing & sending invoices to customers accurately & on time. • Recording incoming payments & ensuring they're allocated to the correct customer accounts. • Following up on past-due invoices with customers via phone, email, or mail to collect outstanding payments. • Maintaining accurate & up-to-date customer account records, including tracking outstanding balances & payment history. • Verifying that invoices & payments match up & ensuring the company's financial records are accurate. • Communicating with clients regarding the payments on their accounts. • Collaborating with other departments to gather additional information and develop repayment plans. • Generating reports on accounts receivable aging.