WIN Home Inspection
Actionable Insights for Every Home.
Franchise Support Specialist
Customer SupportCustomer SupportFull TimeRemoteSeniorTeam 201-500Since 1993H1B No SponsorCompany SiteLinkedIn
Location
Illinois
Posted
135 days ago
Salary
Not specified
Seniority
Senior
4 yrs expEnglish
Job Description
• Be the main point of contact for franchise owners, building trust and rapport
• Champion and coordinate requests with internal marketing, training, and tech teams
• Provide responsive, empathetic support and follow-through on client needs
• Contribute to projects such as training programs, marketing reviews, and process improvements
• Troubleshoot and provide guidance as you grow expertise in our systems
Job Requirements
- 4+ years in client service or customer success (preferred but not required)
- Friendly and empathetic with a flair for marketing
- Natural leader with a drive to grow professionally and personally
- Quick learner, organized and persistent in getting things done
Benefits
- Health, dental, vision insurance
- PTO
- 401(k) match
- Career development and advancement opportunities
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