Risepoint
Reach new heights
Senior Director, Digital Optimization
Location
United States
Posted
138 days ago
Salary
Not specified
Seniority
Senior
Bachelor Degree12 yrs expEnglish
Job Description
• Define and oversee CRO and personalization strategies across Risepoint’s web and landing page portfolio
• Manage overall experimentation and personalization ideation and execution across entire university portfolio
• Build and scale a testing program (A/B, MVT, personalization, journey tests) with strong hypothesis development, ideation pipelines, and prioritization frameworks
• Drive adoption of scalable testing practices across the partner ecosystem that delivers measurable lead and app growth and testing velocity
• Lead development of audience segmentation, targeting, and personalization strategies in a phased approach across partner sites using machine learning and enterprise-grade tools
• Partner with Analytics, Tech, and Marketing to create audience models and implement enterprise-wide personalization strategies to drive scalable, student-centered experiences
• Proactively map ideal state student experiences and next best action leveraging 1st and 3rd party data
• Identify opportunities to collect first party data while driving leads
• Drive advanced use of web and journey analytics, swimlane analysis, and attribution models to identify opportunities, measure impact, and guide optimization strategies
• Partner with Analytics to embed CRO and personalization insights into dashboards and reporting frameworks
• Lead user research studies, and turn audience and market research findings into actionable insights and strategies
• Collaborate with SEO, AEO, UX, and Content leaders to align optimization strategies with search, content, and design best practices
• Build and mentor a team of CRO managers and specialists, fostering a culture of experimentation, learning, and measurable performance, and consistent best practices
Job Requirements
- Bachelor’s degree
- MBA or related Master’s degree
- 12+ years of digital optimization, CRO, personalization, or digital product management experience
- CRO, experimentation, or analytics certifications (e.g., Optimizely, Intellimize, Adobe Target, GA4)
- Experience in multi-site, multi-brand ecosystems and with large-scale personalization programs
- Proven experience creating and implementing enterprise-wide personalization strategies that deliver measurable business impact
- Hands-on expertise with best-in-class experimentation and personalization platforms, analytics tools, and machine learning applications
- Proven experience leading CRO and personalization during digital transformation or platform migrations
- Experience in higher education, OPM, or similarly complex multi-brand companies
- CRO frameworks, A/B testing, MVT, personalization strategies, and ideation/prioritization methods.
- Web and journey analytics, swimlane analysis, and advanced attribution models.
- Proven track record in increasing testing velocity and driving measurable impact on conversion and revenue.
- Experience with audience modeling, enterprise personalization strategies, and machine learning personalization approaches
- Ability to partner with Tech, UX, Analytics, and Marketing to influence design systems, scalable testing frameworks, AI integration, and migration support
- Leadership and cross-functional collaboration in large organizations, including change management and building testing cultures
Benefits
- 18 days PTO + Winter Shutdown
- 12 designated holidays + 1 floating holiday
- Medical – four options
- Dental
- Vision
- Life & Disability (company paid)
- Flexible Spending Account & Health Savings Account
- Retirement plan with company match
- Maternity / Paternity / Parental Leave (company paid)
- Volunteer Time Off
- Supplemental Benefits: Wellness program, Alternative medicine options, Pet discounts, Accident, Critical Illness and Hospital Indemnity
- Personal and Professional Development: Continuous Professional and Leadership Development Programs, Tuition Reimbursement for employees and their dependents, Rewards & Recognition programs
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