• Prospect Research: Conduct research on prospective customers to identify their unique challenges and needs. Utilize this research to engage customers with a strong knowledge of their pain points. • Prospect Engagement: Conduct outreach via email, phone, and social media to identify prospective agencies that align with Swiftly’s mission and solutions. • Lead Qualification: Use discovery techniques to assess an agency’s needs and challenges, ensuring a strong fit with Swiftly’s platform. • Account-Based Marketing: Work with the Sales and Marketing team to develop account-based plans to strategically target and nurture high-value accounts. • Collaboration: Partner with Account Executives and Solutions Engineers to create effective account strategies and support the sales process. • Conference support: Travel for training purposes and public transit conferences • Develop AI Processes: Create AI-driven processes that shape how we approach business development and maximize efficiency. • CRM Management: Maintain detailed and accurate records of outreach efforts, prospects, and lead qualifications in Swiftly’s CRM system (Salesforce). • Learning & Growth: Stay informed on public transit trends and develop a strong understanding of Swiftly’s value proposition to effectively communicate with prospects. • Lead Generation: Generating high-quality leads that convert into opportunities for the sales team. • Transit Industry Knowledge: Developing a robust understanding of transit agencies’ challenges and positioning Swiftly as the solution. • Important Metrics: Consistently meeting or exceeding key performance metrics, such as qualified meetings scheduled, outreach activity levels, SQOs booked, and pipeline generated.