• Perform complex billing activities • Generate and review daily invoicing queue ensuring timely & accurate invoicing • Manage invoice exceptions and make corrections as needed. • Perform account maintenance updates as needed to support invoicing requests and resolve issues including manual adjustments, address changes, credit memos and any other required transactions. • Upload customer invoices to various customer portals and remediate rejections • Provide internal and external customers with the assistance needed to resolve, troubleshoot, or escalate invoicing requests timely. • Ensure timely communication of acknowledgements, status updates and resolution of customer inquiries within the invoicing email box. • Assist with month end closing and annual audits. • Maintain and update SOP’s as needed relating to the billing process. • Establish and maintain positive relationships with cross functional teams involved in the AR process. • Continually seek opportunities for process improvement and efficiency. • Special projects and ad hoc reporting as requested.