• Manage effective, efficient workflow of all projects on assigned accounts • Collaborates with all agency teams to establish effective project plans, staff plans, forecast upcoming work and allocate resources • Prepare and manage client MLR submissions • Develops timelines and advises on estimates; manages projects to remain on time and budget; flags timing and budget concerns to course correct • Schedule and lead project kick-off meetings (as it relates to schedule, job level, folder structure and location, SOW, creative assets, etc.) • Work with internal team to define program requirements and system specifications. Work with client on as-needed basis • Initiate and conduct formal internal review meetings to secure creative approvals • Initiate and conduct formal team status meetings, document risks and issues for internal purposes • Ensure that issues and risks are anticipated, identified and properly escalated and resolved. Seek final resolution on all issues so projects do not stall or fall out of scope without warning • Conduct internal copy/layout reviews with core team and ensure all assets are routed internally, with specific attention to required creative and proofreading approvals