Each Interaction Matters
Call Center Trainer
Location
Arizona + 5 moreAll locations: Arizona, Connecticut, Florida, Idaho, Illinois, Iowa
Posted
36 days ago
Salary
Not specified
Job Description
Job Requirements
- Minimum 1 year call center supervisory or training experience in high paced customer focused environment
- Six months previous Customer Service Experience
- Ability to work under pressure, plan, meet deadlines and be accountable for the performance of others
- Requires solid organizational, administrative, leadership and time management skills
- Able to demonstrate personal ownership of tasks and follow through to obtain desired results
- Must have a keen sense of attention to detail, taking the initiative
- Must be enthusiastic and comfortable speaking in front of large groups of people
- Patience with various types of learners
- Skilled in determining why and how tasks should be handled to effective completion
- Proven experience in overcoming unexpected difficulties and using logical problem solving skills
- Excellent written and verbal communication skills
- Prior training curriculum development (instructional design) experience preferred
- Must have availability to work various shifts influenced by current business needs
- College degree preferred or equivalent work experience required
- High school diploma or GED required
- Must pass background and drug tests
Benefits
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
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