• Provide administrative support to the management and client service teams. • Manage incoming and outgoing correspondence including emails, calls, and mail. • Prepare, review, and maintain client files, policy documents, and insurance certificates. • Assist in processing policy renewals, endorsements, and cancellations. • Coordinate scheduling for meetings, calls, and calendar management for executives. • Track and follow up on outstanding client documents and renewals. • Compile reports, spreadsheets, and presentations as requested. • Support billing, data entry, and basic accounting tasks as needed. • Maintain confidentiality of sensitive client and company information. • Assist with general office tasks, including supply management and vendor coordination.