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EMR System Administrator

System AdministratorSystem AdministratorFull TimeRemoteTeam 1,001-5,000Since 2017H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

143 days ago

Salary

Not specified

Bachelor Degree2 yrs expEnglish

Job Description

• Responsible for the day-to-day support, ongoing upgrades & maintenance, documentation, data quality, and user training of EMR (Electronic Medical Records) platform across all DermCare locations • Learn DermCare processes in an effort to get consistency in roll out of the new system across multiple offices and locations • Create and maintain configuration documentation, as well as system and operations documentation and workflows related to the EMR platform • Offer suggestions and solutions on operational improvements to maximize efficiency, revenue and patient satisfaction • Participate in creating and implementing training programs for the EMR platform • Trains end-users and other business teams to maximize adoption of the system • Perform daily system monitoring, verifying data integrity and ensuring end users are following established processes and protocols • Perform clinical documentation audits as needed • Build strong relationships with peers to convey a sense of being a subject matter expert in EMR

Job Requirements

Bachelor's Degree preferred
2+ years experience in software training, EMR platforms, implementation and/or relevant medical practice experience
Nextech experience required, ModMed background desirable
Knowledge of medical office procedures and billing
Solid understanding of practice workflows as it relates to system interaction
Proficient in MS Office; working knowledge of databases
Excellent organizational and multitasking ability with strong attention to detail
Time management skills with ability to set and meet deadlines
Outstanding interpersonal, verbal and written communication skills
Professional, patient and balanced approach to handling difficult customer situations
Takes initiative in goal fulfillment and deadlines
Ability to travel 25-40% of the time
Ability to provide some off-hours support, including weekend travel

Benefits

Proactively take ownership in the support of enterprise-wide implementation, management and ongoing operations of the EMR systems
Collaborates with RCM, Operations, Data Warehouse, Project Management, EMR Vendor and the Executive group to roll out and support EMR implementations across the company
Define, prioritize, and resolve all support requests in an organized, efficient and expedited manner
Stays current on new features, feature releases , and communicate updates to all end users
Prepare, maintain and disseminate training materials and user guides