Del Norte Credit Union
Del Norte Credit Union is dedicated to improving the lives of our members, employees, and our communities! #dncuEveryday
Credit Counselor – Collections Specialist
Location
New Mexico
Posted
152 days ago
Salary
$19 - $24 / hour
Seniority
Junior
High School1 yr expEnglish
Job Description
• Assist members in managing debt through personalized financial counseling
• Handle collections activities to recover outstanding payments
• Contact delinquent account holders to cure defaults
• Analyze financial situation of delinquent borrowers
• Promote a needs based member education culture within the department
• Work effectively in a team environment
• Comply with all regulations, policies, security procedures
Job Requirements
- One year to three years of similar or related experience.
- A high school education or GED.
- Must have good communication and PC skills.
- Critical thinker and effective problem solver.
- Attention to detail.
- Collaborative service skills.
- Professional appearance and demeanor.
- Demonstrated proficiency with 10-key calculator, Windows, and other MS Office products and applications.
Benefits
- Medical, Dental and Vision insurance.
- 401(k) - Traditional or Roth
- Paid Time Off
- Eleven paid holidays/year
- Employer-Paid Benefits: Employee Assistance Programs (EAP), Short-Term & Long-Term disability
- Other great benefits: Wellness Reimbursement Plan, Educational Reimbursement Program and Development Programs.
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