• Meet sales objectives and focus on customer retention as well as improving overall customer satisfaction (also through digital channels) • Identify customer potentials, i.e., opportunities for cross-and range-selling to existing customers and engage relevant stakeholders (e.g., Brenntag Specialties sales staff) • Set strategies and targets for growth of customers in assigned territory (sales plan); align with Sales Manager • Frequently conduct customer visits and prepare the meetings using all available tools and reports, coordinate, negotiate and close proposals • Manage spot business/rush offers, get support from Commercial Assistant when necessary • Liaise with relevant stakeholders to create in a timely manner the best solution for the customer and extract maximum value (e.g., Sales Management/Product Management for Pricing topics) • Act as major point of contact to customers in assigned territory in all commercial matters • Conduct market studies on potential new product opportunities by contacting customers to gather interest and test market demand • Leverage Brenntag Connect to generate and maximize sales • Spot opportunities for launching sales projects in cooperation with other departments like Product Management • Identify and prioritize prospective customers • Get in contact with prospects and involve relevant stakeholders to nurture leads down the pipeline • Liaise with Brenntag Specialties sales staff on customers with new Brenntag Essentials business opportunities • Set and maximize prices considering value-based pricing and customer segmentation within guidelines provided by Product Management • Ensure appropriate data administration and documentation of all business cases in the local CRM system (e.g., post processing of visits, creation of customer projects) • Update and maintain customer opportunity pipelines and potentials in the CRM system • Complete sales and revenue-related reporting • Drive commercial and functional excellence based on guidance/input from Commercial Excellence Function • Provide regular forecasts of product demand from customers to Product Management to optimize projected demand requirements