• The EPC Warranty Manager is responsible for the day-to-day management of warranty cases across a global network, including its distributors and Subcontractors. • Set the vision and multi-year roadmap for a centralized Warranty organization supporting PV, BESS, Technical Services, and HV; aligning with corporate goals and BU delivery plans. • Recruit, hire, train, and develop a high-performing warranty team while implementing retention strategies, performance management systems, and career development programs to build organizational capability and ensure continuity of warranty operations across multiple EPC projects. • Review, respond, and track to completion to all warranty claims submitted for EPC projects. • Utilize broad industry knowledge to manage claims according to EPC contracts, Vendor contracts, and best industry practices. • Develop relationships with outside vendors across SOLV’s service area and potential service areas to provide competitive pricing for work not performed by SOLV Technicians. • Facilitate quick response to valid warranty claims by dispatching and managing internal and external resources across multiple diverse geographical regions. • Review all incoming repair quotes and coordinate pricing for all aspects of remediation. • Coordinate and support Operations and Legal departments to issue responses to legal notices as well as issue notices to vendors and subcontractors as necessary. • Review and approve all invoices associated with EPC warranty work. • Manage all purchase orders and subcontracts associated with EPC warranty work. • Track and report, monthly, actual cost versus estimated/forecast. • Provide monthly report to the Executive Committee on key warranty areas of focus and improve efficiency. • Ensures Warranty budget is on track to meet SOLV’s financial goals. • Review field reports to improve budgets and annual operating costs. • Provide feedback to EPC design and construction group on issues found throughout the warranty lifecycle with a goal to produce a higher quality project to the clients and reduce SOLV’s warranty costs. • Work with Business Development Manager to prepare adequate reserve estimates for new projects. • Review all EPC contract warranty language and propose modifications and redlines to manage company risk.