• Act as the primary point of contact for prospective clients, responding promptly to inquiries via phone, email, or other communication channels. • Schedule, coordinate, and manage appointments, consultations, and depositions for the sales and legal teams, ensuring calendar accuracy and client satisfaction. • Maintain and regularly update the CRM system with detailed client information, interactions, follow-up actions, and lead status. • Prepare and provide supporting materials for sales presentations, proposals, and quotes to assist in client meetings and negotiations. • Conduct timely follow-ups with leads and prospects to nurture relationships, answer questions, and secure appointments. • Support end-to-end sales activities when required, including prospecting, presenting services, negotiating, and closing deals. • Collaborate with internal teams, including legal, operations, and management, to ensure seamless onboarding and delivery of services to new clients. • Monitor sales and appointment metrics, generate detailed reports, and provide actionable insights to improve overall sales performance and client engagement.