Vanta

Vanta is the leading trust management platform that helps simplify & centralize security for organizations of all sizes.

Director, Account Management, Upmarket

Account ManagerSalesFull TimeRemoteTeam 201-500Since 2018H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

161 days ago

Salary

$363K - $427K / year

Bachelor Degree10 yrs expEnglishCyber Security

Job Description

• Build a team culture of customer value, high performance and accountability. • Hire and develop a team of expert Managers that are able to recruit, coach and develop top talent and consistently achieve quota. • Design the upmarket AM methodology including value delivery, expansion strategies and renewal motions. • Define playbooks and coach your team to achieve KPIs including expansion pipeline generation, expansion win rate, gross retention rate and net retention rate across your portfolio of customers. • Deliver an accurate weekly forecast for both retention and expansion performance. • Drive adoption of key AM competencies including effective portfolio prioritization, account planning, renewal risk management and value-based customer expansion. • Develop enablement programs that ensure your team members are experts in Vanta’s products, our space and AM sales skills. • Partner closely with cross-functional teams including revenue operations, product, marketing, sales, recruiting and more to represent your customers’ needs and achieve your goals. • Thrive in a fast paced startup environment and contribute to transformational change. • Represent Vanta at industry events and customer meetings across the region.

Job Requirements

  • 10+ years of customer facing experience
  • 5+ years of experience as a manager or leader of post sales teams at a SaaS company
  • 2+ years experience managing frontline managers
  • Proven track record of achieving revenue retention and expansion targets in the NAMER market
  • Experience leading teams that serve mid-market and enterprise customers
  • Strong executive presence and ability to build relationships at all levels
  • A collaborative mindset and demonstrated ability to influence across functions
  • Analytical thinking and data-driven decision-making
  • Experience working in a fast-paced startup or growth-stage SaaS company
  • Enthusiasm for cybersecurity and helping customers build trusted businesses

Benefits

  • 100% covered medical, dental, and vision benefits with dependents coverage
  • 16 weeks fully-paid parental Leave for all new parents
  • Health & wellness and remote workplace stipends
  • Family planning benefits through Carrot Fertility
  • 401(k) matching
  • Flexible work hours and location
  • Open PTO policy
  • 11 paid holidays in the US

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