• Oversee the operation and financial performance of a rental investment portfolio, starting at approximately 150 residential units. • Manage all aspects of the client's real estate assets, focusing on maximizing revenue through effective leasing, maintenance coordination, and tenant retention. • Build and maintain strong, consultative relationships with property stakeholders and tenants, serving as their main point of contact. • Provide strategic guidance to clients on reducing vacancies, executing value-add renovations, and improving tenant retention. • Deliver exceptional customer service that consistently elevates the company's brand reputation. • Collaborate with the Portfolio Director and the Leasing team to implement strategies that meet or exceed revenue, retention, and occupancy goals. • Actively participate in strategic portfolio team meetings, contributing valuable insights and expertise.