CreatorIQ
The most trusted software to unify and power advanced influencer marketing for the world’s most innovative enterprises
Associate Customer Success Partner
Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 201-500Since 2014H1B SponsorCompany SiteLinkedIn
Location
New York
Posted
166 days ago
Salary
$62K - $68K / year
Bachelor Degree1 yr expEnglish
Job Description
• Serve as the primary strategic partner for customers
• Align customer goals to platform capabilities
• Build stakeholder relationships through communication
• Lead strategic business reviews and growth planning
• Use data to identify opportunities and risks
• Collaborate cross-functionally with internal teams
• Act as internal advocate for customers
• Maintain account documentation
Job Requirements
- 1+ years in a strategic, customer-facing role (CSM, Strategy, Consulting, or Client Services)
- Passionate about influencer marketing and digital media
- Skilled at leading executive conversations
- Comfortable navigating complex organizations
- Proficient in Salesforce, GSuite, Zoom, Slack, Notion or Jira
- Highly organized and self-directed
Benefits
- Comprehensive benefits package
- Health insurance
- Flexible work arrangements
- Professional development opportunities
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