• Design and architect solutions for customers, solving key business challenges to ensure their needs are met. • Partner with customers and internal team members to deliver high-quality solutions. • Define and develop comprehensive solutions by coupling industry knowledge with technology understanding. • Lead the end-to-end architecture of Salesforce solutions focused on pharmaceutical grant programs, ensuring alignment with regulatory frameworks such as GxP, HIPAA, PHI, and related pharma standards. • Design system and data architectures that facilitate complex pharma grant workflows (e.g., call-for-proposals, sponsor review, clinical trial funding, post-award compliance tracking). • Develop solution blueprints supporting grant eligibility, document management, contract lifecycle management (CLM), and audit trails for regulatory reporting. • Lead detailed requirement gathering sessions with customers and work with the Komodo delivery team to ensure a comprehensive list of requirements is documented. • Determine the overall solution design for customer projects, including all Salesforce components, data and application integration, and selection of third-party tools. • Lead a team of configuration specialists and business analysts to create and document solutions. • Lead customers through design reviews to refine and iterate on the solution design. • Participate in customer training sessions and other implementation initiatives to contribute to overall project success across all deliverables. • Strategically build relationships with customer sponsors and stakeholders to identify future opportunities and references.