• Develop and execute a multi‑year strategy that drives program growth, financial sustainability, and measurable safety impact. • Lead the end-to-end product lifecycle—market assessment, design, validation, launch, and continuous improvement—to ensure relevance, quality, and evidence-based effectiveness. • Integrate emerging technologies such as telematics, simulation, and scenario‑based training to advance learning outcomes. • Maintain governance for content accuracy, ADA compliance, and multilingual support. • Establish logic models and evaluation frameworks that link training participation to behavior change, crash reductions, and safety ROI. • Use customer, instructor, and partner feedback along with performance data to drive continuous product and process improvements. • Ensure programs remain current with evolving research, regulations, and best practices. • Serve as NSC’s senior representative to national coalitions, advisory groups, and key industry forums, including the International Advisory Committee on Defensive Driving. • Build strategic alliances with insurers, employer fleets, telematics providers, researchers, government agencies, and other high-impact partners. • Lead or contribute to grant-funded initiatives, collaborating with Development to secure and steward resources that broaden public-good programming. • Publish insights and support policy and advocacy efforts grounded in evidence-based practice. • Partner with IT, Product Development, Marketing, Government Affairs, Membership, Customer Operations, and Training Delivery to ensure alignment and cohesive implementation. • Collaborate to develop Instructor Guides, participant materials, and eLearning products that support consistent, scalable program delivery.