Render
The modern cloud provider for all your apps and websites.
Technical Account Manager
Location
United States
Posted
178 days ago
Salary
Not specified
5 yrs expEnglishAWSAzureCloudDockerGoogle Cloud PlatformJava ScriptKubernetesNode.jsPythonGo
Job Description
• Act as the primary technical advisor for a portfolio of enterprise accounts and building trusted relationships with technical leaders and their operational teams.
• Conduct a regular cadence of strategic technical and business reviews, including architectural deep dives, performance optimizations, and Quarterly Business Reviews (QBRs) focused on value realization.
• Translate technical solutions into business value, articulating the impact of Render on key outcomes like developer velocity, operational efficiency, and infrastructure costs.
• Guide customers on integrations, helping them seamlessly connect Render with their broader development ecosystem.
• Serve as the customer's internal champion, sitting on the same side of the table to advocate for their needs and channel feedback that directly influences our product roadmap.
• Develop and share best practices through documentation, webinars, and workshops to help scale your impact across the entire customer base.
• Contribute to evolving and maturing the TAM playbook, helping to refine our engagement models, health metrics, and internal processes as we scale.
• Represent Render with authenticity, curiosity, and technical credibility in every customer interaction.
Job Requirements
- 5+ years of experience in a technical, customer-facing role such as a Solutions Architect, Technical Account Manager, or Solutions Engineer, preferably in the cloud infrastructure or developer tooling space.
- Demonstrates strong technical acumen with hands-on experience in cloud architecture (AWS, GCP, Azure), containerization (Docker, Kubernetes), and modern CI/CD practices.
- Has foundational coding knowledge (e.g., Python, Go, Node.js) and is comfortable reading code, understanding APIs, and discussing technical implementation details.
- Is a strategic thinker who can connect the dots between a customer's technical challenges and their overarching business goals.
- Is an adept communicator and relationship-builder, skilled at translating complex technical concepts for both C-level executives and hands-on engineers.
- Is a builder who thrives in ambiguity. You are energized by the opportunity to shape a new function and create processes, not frustrated by the lack of standardized playbooks.
- Has a strong sense of empathy and a genuine passion for helping developers and engineering teams succeed.
- Nice-to-haves: Background at high-performing developer-facing hyper growth tech companies; Experience with hyperscalers and / or cloud platform solutions; Experience helping customers migrate from hyperscalers to managed platform solutions; Experience in a role that blended technical advising with commercial responsibilities (e.g., renewals or expansion).
Benefits
- This opportunity is also eligible for equity with early-exercise options and extended exercise windows.
- 4 weeks of paid vacation, available from day one.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
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