• Prepare documentation, review claim history, and other documentation related to overpayment, subrogation, and NSA requests. • Utilize available resources to investigate claim situations for overpayment, subrogation, and NSA cases. • Follow-up with responsible departments and delegated entities to ensure compliance. • Monitors daily and weekly inventory to ensure internal and regulatory timeframes are met. • Identify areas of potential improvement and provide feedback and recommendations to management on issue resolution, quality improvement, network contracting, policies and procedures, administrative costs, cost-saving opportunities, best practices, and performance issues. • Notifies the assigned vendors and clients of the subrogation and recovery interest; confers with other parties, internal departments, and clients concerning potential settlement or other actions. • Represents Centivo in meetings concerning recovery, subrogation, and NSA matters, including facilitating calls between Centivo’s third-party vendor and the client, to obtain final approval. • Maintain data entry requirements for all complaints and appeals. • Perform any other additional tasks or duties as assigned or required.