Confluent
Set data in motion.
Technical Support Engineer – Data Streaming and Governance
Support EngineerSupport EngineerFull TimeRemoteTeam 1,001-5,000Since 2014H1B SponsorCompany SiteLinkedIn
Location
United States
Posted
29 days ago
Salary
$110.6K - $130K / year
Bachelor DegreeEnglishApacheDistributed SystemsJavaJava ScriptKafkaLinuxMac OSPythonScalaSparkSQLGo
Job Description
• Working with customers to resolve a wide range of issues with their Confluent deployments
• Contributing to process development - we’re a small team, so we’re looking for people who want to help us lay the foundation for growing efficiently and with a best-in-class culture
• Communicating with our core engineering team to provide real-time product feedback from the field
• Improving product documentation and authoring knowledge base articles
• Creating and reviewing product demos and internal tooling
• Working closely with the team behind Apache Kafka!
• Diving deep into Apache Flink to support its growth and adoption within the ecosystem
Job Requirements
- Regularly provide technical support within your current role.
- Excitement in learning about streaming data and becoming a domain expert in the Confluent Data Stream Platform
- Strong SQL skills
- Proficiency in Java and C / C++
- Experience with client server technologies or distributed systems.
- Apache Flink production experience is a plus
- Experience with Golang, Python, JavaScript, C#, Scala is a plus
- Ability to quickly understand and reason through the internal architecture of complex systems, with a primary focus on Linux and additional proficiency in macOS and Windows
- A developer-centric approach to diagnosing, reproducing, and resolving customer issues, including the ability to build and run test clients to replicate customer behavior and validate solutions
- Desire to make customers successful through direct interaction, including troubleshooting calls
- Two out of these three:**- Experience troubleshooting applications running on Linux (resource contention, network bottlenecks, etc.)**- Operational knowledge of Java applications (stack, jmap, etc.)**- Experience with at least one mainstream distributed system (e.g. Kafka, Flink, Spark, etc)
Benefits
- Offers Equity
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