• Coordinating and effectively communicating with all personnel within the program, including 1099 field investigators. • Managing all investigative Add Leads requests on cases, including scoping leads in the Case Management System. • Performing QC of case received documents, attachments and materials. • Analyzes public records, such as law enforcement reports, bankruptcies, judgements, and collection actions against the subject of investigations. • Performing review duties to include QC of leads scheduled, assigned and accepted by field investigators to ensure case coverage is met. • Performing a check of completed field investigations for compliance with national standards (FIS-Federal Investigative Standards) and DHS customer requirements and if additional work or corrections are needed to ensure this is completed. • Scoping received cases and inputting into the case management system. • Monitoring timeliness of items being worked in the case life cycle to ensure records and interviews are completed in a timely manner. • Monitoring Quality of completed investigative work and report areas of improvement to Reviewer Supervisor to coordinate with training.