• Serve as the Change Management Lead for the BRIM (Subscription @ Scale) initiative, supporting the transition from SAP S/4 to SAP BRIM and the transformation of the end-to-end Order to Cash process. • Lead change management activities impacting core finance business functions, including Order Management, Billing and Collections, and Revenue, as well as identified boundary groups requiring tailored communications and training. • Conduct and maintain comprehensive change impact assessments to identify process, role, and system impacts resulting from the BRIM implementation. • Develop and execute end-to-end change management and communications strategies tailored to finance stakeholders and business objectives. • Partner with executive leadership and cross-functional stakeholders to ensure alignment, clarity, and momentum throughout the change lifecycle. • Independently own and deliver high-quality change deliverables, including impact assessments, stakeholder analyses, communications, and training assets. • Assess employee sentiment and readiness through surveys, interviews, and other feedback mechanisms, translating insights into actionable adjustments. • Design and manage a comprehensive communications plan to inform, engage, and align stakeholders at all levels of the organization. • Create, update, and manage training materials and change documentation to support business readiness and adoption. • Ensure training content is accessible, relevant, and effective for diverse stakeholder groups. • Adapt change management plans to align BRIM with ServiceNow Subscription Order Management (SOM), addressing evolving scope, dependencies, and timeline changes. • Assess and manage change impacts resulting from the realignment of BRIM with SOM, with particular focus on Order Management process changes. • Measure post-implementation effectiveness by tracking adoption metrics, engagement indicators, and feedback. • Partner closely with project leadership, functional stakeholders, and technical teams to ensure alignment, readiness, and successful GoLive. • Support GoLive preparation and post-GoLive stabilization activities to drive user adoption and minimize business disruption. • Provide ongoing support to leaders, teams, and individuals to reinforce adoption and address resistance as needed.