• Facilitate and oversee course administration taskings for over 900 students each month, supporting an average of 4,500 student registration and course administrative actions in CSOD or via email. • Candidates must be proficient or willing to learn the following Cornerstone OnDemand (CSOD) functions, including student registration requests, student holds, waitlist inquiries, prerequisite requirements, roster reconciliation, and graduation completions using manual processes in tandem with BOT assistance designed for our operational environment. Additional responsibilities include course material distribution, processing completion data for retroactive courses in CSOD, records & retention procedures using SharePoint, and shared mailbox triage. • Be proficient or willing to learn back-end administration of CSOD, which may include creating or cancelling “Events” (e.g., event IDs, course descriptions) and “Sessions” (e.g., dates, times, seat quotes). • Create and send mass “Login Information” and “Final Roster” communications to the Acquisition Workforce (AWF) in collaboration with the HSAI Training Operations Manager, Contracting Officer’s Representative (COR), and the HSAI contracting team using Microsoft Outlook Templates. • Understand the basics of Microsoft Teams, as it is the office’s virtual classroom platform; supporting courses under the HSAI Instructional Technologist may be required. • Have a working knowledge of Microsoft Teams, Outlook, Excel, Word, and SharePoint is essential to this role.