• Define, draft, and maintain end‑to‑end process documentation and Standard Operating Procedures (SOPs) for Global Project Controls. • Develop detailed process flows and swimlane diagrams using Visio. • Translate complex operational workflows into standardized, easy‑to‑follow documentation. • Ensure consistent application of processes across systems, tools, and teams. • Produce high‑quality technical and business documentation for enterprise processes and systems. • Develop user‑friendly materials including Quick Reference Guides (QRGs) and User Guides. • Ensure all documentation is accurate, concise, consistent, and aligned with enterprise standards and controls. • Create training materials to support: • Digital transformation initiatives • Reporting and analytics implementations • New or updated process rollouts • Partner with change management and project teams to translate process changes into role‑specific, practical training content. • Develop process documentation and training materials for enterprise systems and tools, including: • SAP (EPPM, ECC) • Ariba • Compass • Icertis • IBP • SCC • Omega 365 • Ensure documentation aligns with system capabilities, compliance requirements, and governance standards. • Identify process gaps, inefficiencies, and opportunities for improvement. • Support initiatives focused on process simplification, standardization, and scalability. • Keep documentation current as systems, tools, and processes evolve.