• Own and evolve Mural’s internal communications strategy, developing scalable programs that keep employees aligned with company priorities, business performance, cultural values, and the employee value proposition (EVP). • Create integrated internal communication plans that support organizational change, growth initiatives, and leadership priorities. • Serve as a strategic communications advisor to Mural’s executive team, crafting clear, authentic messaging including Slack communications, all-hands content, executive presentations, blogs, bylined articles (PR), and leadership updates. • Partner closely with executives to ensure consistent tone, clarity, and alignment across leadership communications. • Design creative, engaging communication concepts and campaigns that strengthen employee connection, participation, and understanding of strategy across teams and regions. • Champion two-way communication by incorporating feedback mechanisms, listening strategies, and employee voice into internal programs. • Oversee the creation of high-impact content, including company announcements, external thought leadership articles, PR bylines, executive narratives, FAQs, and strategic updates. • Translate complex business, product, and industry topics into accessible, engaging communications for internal audiences. • Lead thoughtful, proactive communications planning for key moments such as organizational updates, product launches, and company milestones. • Partner with HR, People, Product, and Marketing teams to ensure employees are informed, prepared, and aligned. • Evaluate and implement AI-enabled tools to enhance internal communications workflows, content development, personalization, and efficiency. • Establish metrics to measure internal communications effectiveness, engagement, and sentiment. • Use data and insights to continuously improve messaging, channels, and approaches. • Manage complex, cross-functional communications initiatives from planning through execution using project management tools. • Collaborate closely with People Operations, Marketing, Product, and Leadership teams to ensure alignment and impact.