• Reports to the Senior Director of Marketing and Communications and leads the development of clear, strategic content for C4HCO • Manages a team of Content Specialists and serves as a key partner in shaping messaging for customers, stakeholders, and internal audiences • Oversees the creation and review of content across multiple channels, including policy memos, newsletters, email campaigns, website copy, and customer-facing materials • Works closely with teams across the organization to translate complex health policy and program information into accessible communications that align with C4HCO's voice and priorities • Manages the intake and prioritization of communications requests, coordinates high-volume projects • Identifies opportunities to strengthen content processes and cross-functional collaboration • Helps develop and execute communications strategies aligned with organizational priorities • Establishes and maintains editorial standards to ensure consistent messaging across all channels • Drafts, edits, and refines written communications – including policy memos, newsletters, emails, website copy, and customer notices – following C4HCO's voice and tone • Supports internal communications through staff updates and organizational announcements • Assists with executive communications, including CEO blog posts, leadership messages, talking points, and briefing materials