Alcanza Clinical Research

Clinical Research for All℠

Clinical Research Patient Recruiter

Clinical ResearchClinical ResearchFull TimeRemoteTeam 201-500H1B No SponsorCompany SiteLinkedIn

Location

Florida

Posted

25 days ago

Salary

Not specified

High School0.5 yrs expEnglishSpanish

Job Description

• Ability to phone screen patients or caregivers in a caring and empathetic manner. • Document patient information correctly in the computer database • Schedule/reschedule patient screen and prescreen appointments. • Manage incoming calls from patients interested in taking part in research studies. • Evaluate eligibility of potential subjects through methods such as screening interviews, reviews of medical records, or discussions with site clinic staff. • Learn and maintain knowledge regarding clinical research studies including inclusion and exclusion criteria for different studies. • Record contact status of patients and document information in the database. • Review, call and update sponsor patient portals as needed. • Perform all other duties that may be requested or assigned.

Job Requirements

  • Minimum Qualifications**: A high school diploma, or equivalent, and a minimum of 6 months experience in a medical environment, customer service, call center or a similar field is required. MA, CNA, LPN/LVN, EMT or another medical license is highly preferred. Experience with calendar management /scheduling and Clinical trial management system experience is strongly preferred. **Required Skills: **
  • Proficiency with computer applications such as email, electronic health records, and basic applications.
  • Ability to type proficiently (40+ wpm).
  • Must possess strong organizational skills, attention to detail, and have basic math proficiency.
  • Well-developed written and verbal communication skills. Bi-lingual (English / Spanish) proficiency is highly preferred.
  • Well-developed listening skills and the ability to work well alone as well as in a team atmosphere.
  • Ability to handle multiple tasks and changes in workloads and priorities.
  • Ability to be professional, respectful of others, self-motivated, and exemplify a strong work ethic.
  • Must possess a high degree of honesty and dependability.
  • Ability to work under minimal supervision, identify problems and help find solutions.
  • Ability to handle highly sensitive patient health information in a confidential and professional manner, and in compliance with HIPAA guidelines.

Benefits

  • Full-time employees regularly scheduled to work at least 30 hours per week are benefits-eligible, with coverage starting on the first day of the month following date of hire.
  • Medical, dental, vision, life insurance, short and long-term disability insurance, health savings accounts, supplemental insurances, and a 401k plan with a safe harbor match are offered.

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