Veza

The data security platform built on the power of authorization.

Senior Customer Success Manager

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 51-200Since 2020H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

30 days ago

Salary

$140K - $200K / year

Bachelor Degree8 yrs expEnglish

Job Description

• Own a portfolio of approximately 8–10 strategic enterprise customers • Engage regularly with CIO, CISO, and senior technology leadership • Directly influence renewal outcomes, expansion opportunities, and executive satisfaction • Coordinate Sales, Professional Services, Support, Product, and partner teams • Deliver difficult messages when necessary to protect long-term outcomes • Maintain high forecast accuracy for assigned accounts • Develop and execute disciplined recovery strategies when required

Job Requirements

  • 8-12+ years managing complex enterprise customers within SaaS or platform organizations
  • Demonstrated ownership of large, multi-threaded accounts with executive visibility
  • Proven experience driving renewals, expansion, and long-term customer value
  • Strong business and financial acumen with the ability to connect adoption to ROI
  • Executive-level communication skills and presence
  • Comfortable operating in ambiguous, high-stakes environments
  • Track record of proactively identifying risk and driving resolution
  • Nice to Have: Experience supporting identity, security, governance, or other mission-critical enterprise platforms.

Benefits

  • Competitive salary
  • Equity
  • Health insurance
  • Paid time off
  • Professional development opportunities
  • Flexible working arrangements

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