• Manage and grow an existing customer portfolio with a focus on upselling and account expansion • Building meaningful and long-term relationships with your customer base • Create strategic development plans with a long-term vision for your portfolio • Active outreach to new sites, users, and key stakeholders within your existing accounts • Partner with Consultants and Customer Success teams to expand use cases, drive satisfaction and product adoption • Lead contract renewals, ensuring timely closure and revenue retention • Support accurate invoicing in collaboration with internal stakeholders