Siemens Healthineers logo
Siemens Healthineers

We pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Customer Service Engineer III – MR, CT, AX

Field EngineerField EngineerFull TimeRemoteSeniorTeam 10,001+H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

41 days ago

Salary

$67.6K - $92.9K / year

Seniority

Senior

Associate Degree5 yrs expEnglish

Job Description

• You will be servicing CT/MR/AX Equipment in the South GA area. • You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare Diagnostics instrumentation at customer sites with minimal supervision. • You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction. • You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management. • You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc. • Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately. • Provides mentoring to other CSE’s on all competencies and responsibilities.

Job Requirements

  • Minimum high school diploma; technical Associates Degree or equivalent preferred.
  • 5+ years experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments needed.
  • Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting.
  • Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools).
  • Can locate, read, and understand documents for install, set-up, repair, troubleshooting, schematics, block diagrams and functional descriptions.
  • Valid driver's license, ability to drive independently day and night, and good driving record required.

Benefits

  • medical insurance
  • dental insurance
  • vision insurance
  • 401(k) retirement plan
  • life insurance
  • long-term and short-term disability insurance
  • paid parking/public transportation
  • paid time off
  • paid sick and safe time

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