• Provide service and customer support during on-site visits • Diagnose, test, and repair vehicles utilizing computerized diagnostics equipment • Perform inspections and repairs using established procedures • Perform light and medium duty repairs in the following areas: Heating and air conditioning, electrical and electronic systems and brakes • Manual drivetrain, axels, suspension and steering • Automotive Transmission / Transaxles • Engine Repair • Perform light duty engine performance repair as well as diesel engines repairs • Prepare and submit work orders in a timely manner to assigned location • Evaluate products accurately for maintenance, warranty, upgrades and other purposes • Collaborate closely with management to resolve technical issues • Understand customer requirements and accordingly recommend the right products or services • Manage all on-site installation, repair, maintenance works within the assigned territory and conduct customer training when required • Understand technical problems effectively through proper analysis, evaluation and diagnoses. • Provide training to customers about product usage and maintenance • Respond to customer complaints timely and effectively • Must achieve and maintain an efficiency level of eighty five percent • Safely operate all shop equipment • Take direction, keep a positive attitude, and perform high quality work • Maintain and protect company owned property • Follow Company safety protocol at all times and keep work area cleaned • Submit complete and accurate time sheets on a weekly basis to payroll