• Support Radiant (Radiology) and Cupid (Cardiology) Epic applications. • Gather, analyze, design, develop, modify, test, implement, evaluate, and maintain clinical information technologies to support clinical practice. • Use data to support clinical decision-making and identify desired outcomes. • Able to research, analyze and make recommendations for application workflow improvements and create and analyze reports created using multiple reporting mechanisms. • Utilize Tier Two/high level of customer service while promoting and participating in the team approach. • Possess strong problem solving and critical thinking skills, as well as excellent time management and prioritization skills. • Training presentation techniques and skills. • Proficient verbal and written communication skills and efficient use of Microsoft Office software. • A positive attitude and superior customer service skills. • Skill level needed to become proficient in Sanford assigned applications as well as a basic knowledge of other Sanford applications. • Demonstrate basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies in daily work. • Skillful in adapting to change. Adjusts to new or changing assignments, processes, and people. • Identifies and considers alternative approaches to situations or problems. • A willingness to maintain active knowledge in area of specialty in order to maintain current clinical practice and end user perspectives.