• Serves as a client advocate and primary point of contact for assigned large accounts, addressing questions, guiding coverage changes, and educating on exclusions and exposures • Develops professional relationships and understands clients’ core business • Manages High Value agriculture, commercial and some personal portfolios • Designs insurance plans and acts as field underwriter, binding coverage as needed • Strategically remarkets complex renewals to maintain high account retention • Identifies coverage deficiencies and consults clients to limit exposures • Prepares proposals, loss evaluations, and risk analyses, ensuring accurate quotations and policies • Produces binders, certificates, policies, and endorsements accurately • Ensures timely and accurate policy renewals • Facilitates claims reporting and settlement processes • Conducts thorough policy reviews during renewals and audits, verifying accuracy and ensuring necessary corrections are executed • Proactively communicates significant audit discrepancies to clients and determines further action • Reviews cancellation requests, determining reasons and attempting to retain client accounts while maintaining the company’s financial integrity • Stays informed about industry developments, new products, legislation, coverage options, and technological advancements to continuously enhance knowledge, performance, and client services • Negotiates with carriers • Recommends process improvements as needed • Quickly identifies and resolves complex client service issues • May manage and direct the work of others • Performs other projects, duties, and tasks, as assigned