• Responsible for overall satisfaction and retention of assigned clients. • Become an expert on RevTrax offerings and systems, and overall industry. • Clear understanding of client objectives including media and other incentive strategies. • Manage client onboarding with appropriate internal / external stakeholders. • Work with Client Partners on developing revenue growth plans. • Consult with clients and develop, implement, and manage digital promotional campaigns; work with internal teams, as necessary, to support campaigns. • Analyze campaigns, develop insights, and help clients interpret findings and understand opportunities for future campaigns. • Resolve client issues and work with internal stakeholders to propose solutions. • Document and update Account Guides. • Present data, insights, and recommendations in customer business reviews. • Meet with customers and potential customers virtually and in-person.