• Define the global OTC solution architecture (S/4HANA-centric), establish template standards (core, regional extensions), and run governance to maintain integrity, scalability, and alignment with commercial strategy. • Provide hands-on, expert guidance on ERP/SAP OTC configuration and integration patterns; review and approve design decisions across pricing, order management, delivery/shipping, invoicing, credit/collections, and revenue recognition. • Architect and oversee integrations across SAP and tangential platforms to enable a seamless end-to-end quote-to-cash flow, including pricing/chargebacks/rebates, tender management, e-commerce, EDI/3PL/WMS, and tax/compliance touchpoints as relevant. • Lead multi-country deployments of OTC templates in life sciences settings—owning fit/gap, localization, validation documentation (CSV/CSA), controls/SOX alignment, and change management for end user adoption. • Engage Finance (Revenue Accounting, Credit/FSCM), Supply Chain/Logistics, Commercial Operations, IT Security, Data & Integration teams to align processes, master data, and analytics; steward decisions through PMO, Steering Committees, and enterprise governance. • Own the OTC roadmap (upgrades, accelerators, regional rollouts, capability uplift); drive simplification, automation, and data quality improvements; monitor KPIs (cycle time, accuracy, exceptions) and champion best practices. • Lead a global, matrixed team of solution architects and analysts; manage consulting partners and product vendors; develop talent and foster a high-performance, inclusive culture.