• Lead the annual strategic planning process, ensuring alignment with business objectives and rigorous KPI monitoring. • Apply deep industry, customer and business acumen to anticipate trends, inform decisions, and drive competitive advantage. • Lead special projects across the organization including executive-level presentations, innovation partnerships, return on investment (ROI) and impact reporting. • Transform data and insights into compelling narratives and strategic points of view that influence decision-making. • Demonstrate sound judgment in knowing when to ‘lead versus do’—providing strategic guidance and direction to teams, while leaning into hands-on execution when necessary to ensure quality and timely delivery. • Communicate key messages ensuring information flow, clarity, and visibility across team, senior leaders and stakeholders through effective communication channels. • Develop and execute strategies that showcase the value of activities, drive leadership engagement, and ensure organizational awareness of impact. • Oversee departmental operations with attention to detail and follow through, including leading planning, budgeting, recruiting, and colleague performance review and promotion process. • Provide leadership and oversight for one direct reports, including: performance management, professional development, and alignment to organizational goals. • Drive colleague engagement initiatives, including analysis of engagement data and operationalization of action plans.