Call Center Collector

Call Center RepresentativeCall Center RepresentativeFull TimeRemoteMid LevelTeam 10,001+Since 1863H1B No SponsorCompany SiteLinkedIn

Location

Missouri

Posted

31 days ago

Salary

$20 - $22 / hour

Seniority

Mid Level

High School2 yrs expEnglish

Job Description

• Collects payment on assigned delinquent accounts by reviewing documentation • Contacts customers/clients by telephone and/or written correspondence • Arranges repayment schedules in order to minimize loss to the organization

Job Requirements

  • High school diploma or equivalent
  • Two to three years of experience in collections and/or customer service activities
  • Good knowledge of loan collection policies and procedures, fair debt collection practices, and related laws
  • Strong customer service/relations skills
  • Ability to identify and resolve exceptions and to organize and interpret information
  • Good verbal and written communication skills

Benefits

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

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