• Act as the primary point of contact for two strategic enterprise sports accounts, leading delivery and managing expectations. • Drive end-to-end project planning and execution of quarterly deliverables, ensuring milestone achievement on time and to agreed quality standards. • Build, manage, and communicate clear and transparent project plans, including timelines, risk registers, dependencies, resource allocation and status updates. • Coordinate internal resources and cross-functional teams to remove blockers and influence outcomes. • Maintain strong customer relationships — proactively reporting status, issues, and risks; facilitating planning sessions and delivery reviews. • Ensure contractual obligations are met and help resolve disputes or scope questions with professionalism. • Apply structured project management methodologies to continuously improve processes, outputs, and customer satisfaction. • Advocate for customers internally, ensuring feedback is tracked and reflected in future planning or product priorities.