• Own critical external partnerships while operating at the intersection of strategy, operations, and cross-functional execution • Identify structural opportunities, solve ambiguous operational challenges, and help build the systems that power a next-generation healthcare platform • Develop and refine the operating model for BlinkRx’s national pharmacy network • Define performance frameworks across cost, service levels, scalability, and risk • Identify structural improvement opportunities through data-driven analysis • Lead executive-level business reviews focused on strategic optimization and long-term partnership evolution • Translate insights into clear action plans with measurable impact • Partner with Product, Engineering, Revenue, Finance, Legal, and Patient Services to drive complex initiatives • Convert ambiguous business problems into structured workstreams • Ensure network considerations are embedded in product design and growth planning • Drive initiatives end-to-end — from hypothesis through implementation • Serve as a senior point of contact for key pharmacy partners • Elevate relationships from transactional to strategic and performance-oriented • Navigate negotiations, incentive alignment, and contractual discussions • Balance partner collaboration with performance accountability • Build scalable mechanisms for SLA governance, risk mitigation, and escalation management • Design playbooks and SOPs that enable growth without operational fragility • Support new partner onboarding and network expansion strategy • Continuously improve the feedback loops between network performance and internal execution