• Own and manage the product backlog in JIRA, prioritizing features, enhancements, and defects aligned to business value and strategic objectives • Write clear, concise user stories with measurable acceptance criteria to guide engineering and QA teams • Collaborate with cross-functional stakeholders (clients, operations, compliance, engineering, QA, leadership) to gather, refine, and document requirements • Lead sprint planning, backlog grooming, sprint reviews, and related Agile ceremonies • Define product roadmap and release plans in alignment with business and regulatory priorities • Ensure delivered features meet business objectives, operational needs, and healthcare regulatory requirements • Analyze workflows to identify opportunities for automation, optimization, and efficiency improvements • Partner with QA to validate acceptance criteria and ensure high-quality product releases • Track metrics, risks, and delivery progress; provide clear status updates to leadership and stakeholders