TTEC

Customer experience obsessed. Powered by people + technology. 

Sales Concierge

SalesSalesFull TimeRemoteTeam 10,001+Since 1984H1B SponsorCompany SiteLinkedIn

Location

Colorado + 8 moreAll locations: Colorado, Florida, Illinois, Louisiana, New Jersey, New York, Massachusetts, Minnesota, Washington

Posted

26 days ago

Salary

$17 / hour

High School1 yr expEnglishAndroidI OS

Job Description

• Work directly with external brokers to establish rapport/connection and build confidence in our Healthcare Insurance. • Identify and rectify any complicated Broker, Group or Member related issues relating to our insurance benefits, claim processes, enrollment, and billing processes for all lines of business. • Provide concierge level support to the brokers, who serve as a key acquisition channel, as they sell our product in our markets.

Job Requirements

  • 1 year or more of customer service experience
  • High school diploma or equivalent
  • Recognize and solve problems of mid-to-high level customer service issues
  • Computer experience
  • High speed internet (> 15 mbps)
  • Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in.

Benefits

  • Base wage starting at $17 per hour plus performance bonus opportunities
  • Healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.

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