• Lead the development and execution of payment program strategies in alignment with organizational goals and industry best practices. • Manage all aspects of payment program lifecycles, including planning, implementation, monitoring, and continuous improvement. • Collaborate with internal stakeholders, including product management, engineering, finance, legal, and customer support, to define requirements and prioritize initiatives. • Oversee the integration of new payment methods, technologies, and partners to expand our payment capabilities and enhance customer satisfaction. • Conduct market research and analysis to identify emerging trends, opportunities, and potential risks in the payments landscape. • Monitor key performance indicators (KPIs) and metrics to evaluate the effectiveness and success of payment programs and implement corrective actions as needed. • Develop and maintain strong relationships with external partners, such as payment processors, networks, banks, and regulatory bodies. • Stay abreast of regulatory changes and compliance requirements related to payments, ensuring our programs adhere to industry standards and regulations. • Provide guidance, mentorship, and support to junior team members, fostering a culture of collaboration, innovation, and continuous learning. • Prepare and present comprehensive reports, presentations, and recommendations to senior leadership on payment program performance, challenges, and opportunities.