• Lead in-depth analyses of customer usage, product adoption, financial performance, and operational metrics to identify trends and opportunities. • Collaborate with Customer Success Managers and clients during onboarding to validate model results, scrub and map data, and deliver actionable recommendations. • Partner with product managers to define KPIs and measure the impact of product changes. • Create advanced dashboards and interactive reports using tools like Power BI and Tableau to support executive decision-making. • Aggregate data from multiple systems to provide comprehensive insights and support strategic initiatives. • Implement and document processes to ensure data integrity, governance, and reporting accuracy. • Serve as a subject matter expert in transportation data and contribute to the development of the organization’s long-term data strategy and roadmap. • Provide ad-hoc reporting and support for compliance, legal audits, and discovery requests. • Collaborate with technology and business partners to promote automation and deliver successful reporting-related projects. • Mentor junior analysts and business analysts, promoting best practices and professional development. • Create board-level reports and contribute to strategic presentations for senior leadership.