Veedelshelfer GmbH

Alltagshilfe aus dem Veedel - für das Veedel.

Representative – Telephone Customer Support, New Customer Acquisition

Customer SupportCustomer SupportFull TimeRemoteTeam 11-50Since 2020H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

26 days ago

Salary

Not specified

German

Job Description

• You professionally handle incoming phone calls and represent our company externally. • You respond to inquiries from prospective and existing customers in a service-oriented and friendly manner. • You call back potential customers, clarify outstanding questions, and schedule appointments when appropriate. • You record customer concerns and forward them internally to the appropriate contact persons.

Job Requirements

  • Strong communication skills: you enjoy speaking on the phone and have excellent verbal and written expression.
  • Service-oriented mindset: the customer is your priority – you remain calm and friendly even in stressful situations.
  • Structured approach: you keep track of follow-ups and document results carefully.
  • Reliability: punctuality and a conscientious working style are a matter of course for you.
  • Ideally, you have experience in telephony or customer service (career changers with aptitude are welcome!).

Benefits

  • Fixed working hours in the morning only – the afternoon is yours!
  • We won’t throw you in at the deep end; you will receive comprehensive preparation for your tasks.
  • A motivated team that looks forward to your support.
  • A long-term employment relationship in a stable environment.

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