Head of North America Analytical Editorial Operations

OperationsOperationsFull TimeRemoteTeam 10,001+H1B No SponsorCompany SiteLinkedIn

Location

Colorado + 5 moreAll locations: Colorado, Illinois, New Jersey, New York, Ohio, Maryland

Posted

26 days ago

Salary

$112.4K - $263.8K / year

Professional CertificateEnglishTableau

Job Description

• Partner with Segment and Commercial leaders to translate market/customer needs into portfolio priorities, content initiatives, and launch readiness; ensure editorial commitments are aligned, transparent, and delivery-ready. • Lead a multi-layered leadership team (directors and managers), ensuring strong accountability, coaching, succession planning, and consistent performance management across people leaders and teams. • Drive transformation for AI-enabled, agentic delivery , ensuring analytical content is optimized for accuracy, currency, structure/metadata, and explainability needs within AI-powered customer experiences; sponsor adoption of AI-assisted workflows with strong human-in-the-loop standards and governance. • Bring strong product fluency and steer cross-functional delivery , partnering with Product and Technology to shape roadmaps, define requirements, and lead/guide project teams through execution—ensuring editorial and operational needs are translated into scalable platform capabilities. • Own budgets and cost efficiency , including multi-million-dollar author and contractor spend, resourcing strategy, and operating plans. • Build and scale external author pool , including scaling recruitment, onboarding, and retention of high-caliber experts; strengthen commissioning strategy and author network health. • Establish KPI discipline and high-quality reporting , creating a single source of truth for quality, currency, throughput, cycle time, and cost efficiency; use data to identify risks, performance gaps, and improvement actions. • Stay market-savvy , maintaining strong awareness of legal practice developments, competitive landscape, and emerging AI trends; bring insights into roadmap planning, portfolio decisions, and product/content differentiation.

Job Requirements

  • Juris Doctor (JD) required; practice experience preferred.
  • Significant leadership experience in legal content (or adjacent knowledge/content businesses), including managing leaders and leading change in matrixed environments.
  • Strong product fluency and proven ability to steer cross-functional programs from concept to delivery with Product and Technology partners.
  • Demonstrated budget ownership, resource planning, and operational efficiency execution while maintaining quality and risk controls.
  • Advanced AI fluency—proven ability to set strategy and governance for AI-assisted content at scale, including establishing review/validation standards, coaching leaders and teams on adoption, and driving sustained workflow change with clear quality and risk controls; comfort with large datasets, dashboards (e.g., Tableau), and Excel; ability to translate metrics into strategy and actions.
  • Executive-level communication skills; comfortable with stakeholder presentations on KPIs, progress, risks, and tradeoffs.

Benefits

  • wellbeing initiatives
  • shared parental leave
  • study assistance

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