Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry. Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2024 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion. C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website: www.cfins.com .

Director, Data Management – Analytics

DirectorDirectorFull TimeRemoteTeam 1,001-5,000H1B No SponsorCompany Site LinkedIn

Location

Florida + 2 more

Posted

27 days ago

Salary

$116.6K - $171.1K / year

Bachelor Degree10 yrs expEnglish

Job Description

• Manage, mentor, and develop a team of product business analysts, fostering a culture of collaboration, innovation, and continuous improvement. • Prioritize features based on business value, technical constraints, and regulatory requirements. • Collaborate with cross functional teams to ensure alignment with enterprise-wide initiatives. • Be the primary point of contact at all stages of the development cycle. • Lead and oversee the implementation of rate, quote bind and issuance systems and tools, ensuring alignment with business objectives and regulatory requirements. • Document functional product requirements in the form of well-defined User Stories and actionable Acceptance Criteria. • Maintain the product backlog, being accountable for its contents, prioritization and planning. • Cultivate working knowledge of companion systems to foster additional automation opportunities. • Partner with business leaders to identify opportunities for increased system efficiencies and innovative tech solutions to solve business challenges. • Communicate expected value to stakeholders by iteration (sprint, monthly, quarterly) with a focus on increasing end user engagement and satisfaction. • Ensure data integrity, accuracy, and compliance with industry regulations and company policies.

Job Requirements

Bachelor’s degree and 10+ years of experience, working in insurance industry preferred
5+ years of experience in a related role in the property & casualty insurance industry, preferably in Executive lines
Experience managing teams and leading systems implementations
Strong proficiency in Agile methodologies and project management tools (e.g., Jira/Confluence)
Strong organizational and analytical skills
High degree of accuracy and attention to detail
Proficient in Microsoft Office Suite
Ability to thrive in a fast paced, deadline driven environment
Ability to work collaboratively with large teams
Working knowledge of insurance operations, regulatory requirements, and industry best practices
Experience in overseeing the design, development, and implementation of software solutions in support of underwriting, financial or claims application systems
Duck Creek experience is preferred
Excellent listening and communication skills, both verbal and written
Ability to successfully prioritize competing priorities to develop and maintain a comprehensive product roadmap aligned with operational and business objectives
Ability to conduct research into systems issues and products as required
Ability to interpret and act on ambiguous requirements, proactively driving clarification from stakeholders to ensure effective progress and successful outcomes
Ability to champion the client experience

Benefits

Competitive compensation package
Generous 401K employer match
Employee Stock Purchase plan with employer matching
Generous Paid Time Off
Excellent benefits that go beyond health, dental & vision.
Wellness programs focused on your whole family’s wellness
Opportunities for career development including tuition reimbursement and professional training
Matching donation program
Volunteer opportunities
Employee-driven corporate giving program