Sedgwick, headquartered in Memphis, Tennessee, provides a global clientele with technology-enabled risk and benefits solutions. Distinguished as an Employer of

Client Service Manager, California Workers Compensation

Client Services RepresentativeClient ServicesFull TimeRemoteSeniorTeam 10,001Company Site

Location

California

Posted

29 days ago

Salary

$100K - $115K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

• Manage client renewals, service instructions, pricing, reporting, and contracts for assigned accounts. • Serve as the primary client contact, driving customer satisfaction and retention. • Oversee invoicing, audits, and accounts receivable follow-up. • Analyze and communicate loss data and cost drivers to clients. • Coordinate projects, identify service issues, and support cross-selling opportunities. • Lead and develop team members, including hiring, performance management, and coaching. • Support quality initiatives and perform additional duties as needed. • Travel as required.

Job Requirements

5 years of claims management experience or equivalent combination of education and experience required.
Bachelor's degree from an accredited college or university preferred.
Colleague to pursue CPCU, AIC and/or ARM or other related designation required.
Professional certification as applicable to line of business preferred.
California Workers Compensation claims experience required.

Benefits

Flexible work schedule.
Referral incentive program.
Career development and promotional growth opportunities.
A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.