• Overseeing project delivery from initiation to closure. • Coordinating team activities and customizing solutions to meet client objectives. • Leading the implementation and ongoing projects for Alight Worklife Digital Engagement solutions. • Flushing out final project scope and creating initial project delivery schedule. • Managing the overall schedule, detailed project requirements, and risk logs with key stakeholders leveraging Smartsheet artifacts. • Creating scope-based change orders along with corresponding billing number setup. • Ensuring client invoices are sent out based on established SOW fee structure. • Leading external client planning and requirements meetings. • Working closely with our Requirements Analysts to consult and ask appropriate questions to gather business requirements efficiently. • Managing the client acceptance testing process by initiating issue logs and setting appropriate expectations regarding client feedback. • Providing best practice consultation to clients as well as internal stakeholders. • Working to produce solutions that meet client needs while staying within the AWL standard framework. • Assessing the ongoing health of a client while staying close to renewal opportunities and buy ups. • Collaborating with other project managers within the Digital Engagement practice.