Cayuse
Cloud-based research management
Commercial Operations Analyst
Location
United States
Posted
37 days ago
Salary
Not specified
2 yrs expEnglish
Job Description
• Support weekly pipeline reviews and forecasting cadences
• Maintain sales dashboards for bookings, pipeline coverage, win rates, and activity
• Help drive CRM adoption and opportunity hygiene
• Support lead-to-opportunity workflows and routing logic
• Assist with territory assignments and commercial process improvements
• Provide operational support to commercial leadership and reps
• Partner with Deal Desk and Finance to support quote-to-cash workflows
• Ensure opportunity data accuracy for pricing, approvals, and contracts
• Build reporting on deal velocity, approvals, and revenue performance
• Help identify bottlenecks in deal flow and recommend process improvements
• Support revenue tracking and post-close reporting
• Produce recurring reports on pipeline, bookings, revenue, renewals, and performance
• Support executive and leadership reporting
• Deliver ad hoc analysis to identify trends, risks, and opportunities across the funnel
• Partner cross-functionally with Sales, Marketing, Customer Success, and Finance on reporting needs
Job Requirements
- 2-4+ years in Commercial Operations, Revenue Operations, Sales Operations, or Business Systems roles at SaaS companies (experience with $10M–$100M ARR preferred)
- Salesforce Administrator certification (or equivalent hands-on Salesforce admin experience)
- Demonstrated experience managing and optimizing enterprise CRM platforms (Salesforce required), along with marketing automation, customer success, and business intelligence tools
- Strong understanding of SaaS business models, customer lifecycle stages, and revenue reporting frameworks
- Exceptional analytical, problem-solving, and project management skills.
- Ability to work cross-functionally, influence stakeholders, and drive consensus in a fast-paced environment
- Strong written and verbal communication skills
Benefits
- Competitive Medical Benefits (PPO + HSA available)
- Vision, Dental, Short-Term Disability fully covered by Cayuse
- Unlimited PTO + Holidays + Flexible Work Schedule
- Remote Work Stipend
- Equal Paid Parental Leave
- 401k with Employer Matching
- Quarterly Wellness Reimbursement
- Remote Work Environment, supporting the Ultimate Employee Experience
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